Privacy Policy
Your privacy matters to us. This policy explains how we collect, use, and protect your data.
1Information We Collect
We collect personal details such as name, phone number, address, email, and payment information when you make a booking or purchase a product. We may also collect location preferences and event-related details to deliver personalized services.
2How We Use Your Information
Your information helps us confirm bookings, deliver products, schedule decoration services, and provide customer support. We may also use it for improving our service quality and sending important notifications.
3Payment & Billing Information
All online payments are processed securely through third-party payment gateways. We do not store your card details. Cash on Delivery (COD) orders only require contact and address information.
4Consultation Calls & Personal Data
When you book a consultation call (paid or free), we collect essential details needed to understand your decoration needs. Consultation fees, if charged, are strictly non-refundable.
5Sharing Your Information
We never sell your data. Your information may only be shared with delivery partners, payment gateways, or decoration staff — strictly for completing your service or product delivery.
6Cookies & Website Tracking
Our website may use cookies to improve user experience, track page performance, and deliver smooth navigation. You can choose to disable cookies in your browser settings.
7Data Protection
We use encryption, secure servers, and strict access control to protect your personal data. Despite these measures, no online system is 100% secure, but we follow industry best practices.
8Your Rights
You can request to update, modify, or delete your stored personal information at any time. For any such request, contact our support team.
9External Links
Our website may contain links to external websites (Instagram, WhatsApp, etc.). We are not responsible for the privacy practices of these third-party platforms.
10Changes to This Policy
We may update this Privacy Policy occasionally. Continued use of our services means you accept the latest version of the policy.
Last updated: March 2026